Analytics and log

Booking figures

1. Go to Analytics and choose a period, such as Last year.

   You'll see Bookings, Covers, Cancelled, No-shows and Avg. party size.

2. Have a look at Covers per day and Busy times by hour.

   They show which days and hours are busiest.

3. Have a look at Occasions and Seating preference.

   These show why guests come and where they'd like to sit.

The salon report

Only for Salon

1. In Analytics, open the Salon tab and choose a period, such as This month or Custom dates.

   You'll see Appointments, Utilisation, Revenue, Cancelled and No-shows.

2. Have a look at By staff member and By treatment.

   Booked hours set against working hours, and revenue based on the treatment price.

3. Click Export as CSV.

   You get a file for your bookkeeping or a spreadsheet.

The log

Log shows who did what and when: bookings that were changed, tables that were assigned, emails, gift cards, team members and tablets. It also shows what guests did themselves, such as cancelling or rescheduling.