How text messages work
Guests always get their confirmation and reminder by email. If you switch on texts, guests who give a mobile number also receive them by text. This only works for mobile numbers in Europe.
A text of 160 characters counts as one. Your credit never expires and is shared across all your venues. When the credit runs out, guests only get the email.
Buying credit
Go to SMS to guests and check under Credit how many texts you have left.
During your trial there's free credit ready for you.
Choose a bundle and click Buy.
You pay through Stripe and receive an invoice, with VAT handled the same way as for your subscription. The credit is added within a minute.
Confirmation, reminder and sender
Switch on Reminder by text.
The text goes out at the same moment as the reminder email. If the reminder in Online booking is set to 0 hours, no text is sent either.
If you like, switch on Confirmation by text as well.
The text is sent as soon as the booking is confirmed, and it costs one extra text per booking.
Under Sender, enter 3 to 11 letters or numbers and click Save.
Leaving it empty uses the name of your venue. Guests can't reply by text.
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