Search first
Search the guide overview for a word, or for the message you're seeing. Many messages are listed word for word under Solving problems, along with what to do about them.
In the admin, every screen has a short explanation under its title, and most fields say what they do.
Ask a question in the admin
If you are an owner or manager, the quickest way is to ask in the admin under Help and questions. I can see straight away which venue it is about, and the answer appears there too.
Open Help and questions in the Venue group and start a new question.
Choose the type of question, describe what you did and what you expected, and add a screenshot if it helps.
Your question appears in the list. When there is an answer, you get an email with a link to it.
Emailing a question
If you're stuck, email info@yourreservation.eu. Support is by email.
Put the name of your venue in the email, along with the email address you log in with.
Describe what you did, which screen you had open and what you expected to happen.
Copy the message word for word, or attach a screenshot.
That way we can answer your question in one go.